Welcome to Click Heaters

Store

Returns & Refunds Policy

Overview

Last updated January 01,  2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must have proof of purchase with the exact date. All returned items postmarked within ten (10) days of the purchase date must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@clickheaters.com to obtain a confirmation. Place the item securely in its original packaging, along with one (1) shipping and handling payment for new products (as listed below), and mail your return to the address also listed below.

Product(s) / Shipping & Handling Price  Address  
ClickHeaters $14.95 
HiDow Unit $21.95
VBX Percussion Massager $30.00  
Click Heaters Attn: Returns
10962 57th PL S
LAKE WORTH, FL 33449 United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) business days from the date of your email confirmation for a return or exchange to be processed. We will notify you by email when your return has been successfully processed.

EXCEPTIONS

Under no exceptions, our no refund, exchange only policy states that customers can only exchange items they wish to return. No refunds will be granted.

Please Note: Our company provides an unlimited lifetime replacement warranty for your Click Heaters and Hidow products, and a two-year limited warranty for your VBX Wellness or Strive4 Relief Massagers.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

561.324.5867

info@clickheaters.com

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