Last updated January 01,  2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for store credit or an exchange only. Please see below for more information on our refund policy and return process.


Our company has a no refund policy. Returns for exchanges or for store credit only. All returns must have proof of purchase with the exact date. All returned items postmarked within ten (10) days of the purchase date must be in new and unused condition.


To return an item, please email customer service at info@clickheaters.com to obtain a confirmation. Place the item securely in its original packaging, along with one (1) shipping and handling payment for new products (as listed below), and mail your return to the address also listed below.

Product(s) / Shipping & Handling Price   Address  
ClickHeaters $14.95 
HiDow Unit $21.95
Percussion Massager $30.00  
Click Heaters Attn: Returns
10962 57th PL S
LAKE WORTH, FL 33449 United States  

You can also use PayPal, email us for more information.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


No refunds will be granted.


Under no exceptions, our no refund, exchange only policy states that customers can only exchange items they wish to return. No refunds will be granted.

Please Note: Our company provides an unlimited lifetime replacement warranty for your Click Heaters and Hidow products, and a two-year limited warranty for your VBX Wellness or Strive4 Relief Massagers.


If you have any questions concerning our refund policy, please contact us at: